FAQ
General Questions
Shop Commander is a comprehensive platform designed to streamline auto repair shop operations, providing tools for managing appointments, workflow, inventory, and customer communications in one place.
Shop Commander optimizes workflow by offering real-time job tracking, automated task assignments, and centralized communication, ensuring every step of the repair process is smooth and efficient.
Shop Commander is ideal for auto repair shops of all sizes, from independent garages to multi-location businesses, looking to improve efficiency, transparency, and customer satisfaction.
Features and Functionality
Yes, Shop Commander includes digital inspection tools that allow you to share detailed reports, photos, and recommendations with customers, promoting transparency and faster approvals.
Absolutely. The platform provides detailed analytics on technician productivity, helping you identify strengths, areas for improvement, and ways to optimize team performance.
Yes, Shop Commander helps you track and manage inventory, ensuring you never run out of essential parts and can reorder when necessary.
Shop Commander is built to integrate seamlessly with popular accounting, payment, and customer management systems, making it easy to connect with your existing tools.
Getting Started
Yes, we offer a free demo to help you explore the features and understand how Shop Commander can benefit your shop.
The setup process is quick and straightforward, with our team providing onboarding support to ensure a smooth transition.
We offer 24/7 customer support through phone, email, and live chat to help you resolve any issues and maximize the platform's potential.
Getting Started
Pricing varies based on the size and needs of your shop. Contact us for a custom quote tailored to your requirements.
No, our pricing is transparent with no hidden fees. You only pay for the features and services you select.
Security and Reliability
Yes, we prioritize security with encrypted data storage and regular backups to ensure your information is safe and protected.
While the platform requires an internet connection for full functionality, offline data capture ensures no critical information is lost during connectivity issues.