Getting Started
Sign in, use the role-aware workspace, and find optional setup, readiness, tours, task guidance, and documentation.
ShopCommander runs in a browser and in the current iPhone and Android apps. Every employee should use their own identity so assignments, decisions, time, corrections, and audit history stay attributable.
Sign in and choose the shop
Sign in at app.shopcommander.com. If your identity belongs to more than one shop, choose the shop you are working in. Your role and actual access can differ between shops.
Your first workspace follows your role
- Owner, Administrator, and Manager normally start at Home when the shop has launched. A genuinely new shop may be offered the optional Setup Wizard first when the person can act on setup.
- Service Advisor starts from front-desk/customer work on Home.
- Technician and Apprentice normally start at My Work, with current assignments, Ready Next, waiting reasons, and review context.
Home is not a universal dashboard. It combines the person’s role with actual permissions, enabled features, readiness, and current work. A broad administrative role does not automatically receive Owner financial prominence.
See Role-Aware Home for the six standard role compositions.
Getting Started is always replayable
Open Getting Started from Help or the application navigation to resume optional shop setup, review the live readiness ledger, replay role orientation, start Show me around for a page tour, start Show me how for a real task, or open route-aware documentation.
Guidance can navigate, point, explain, and observe. It never sends a message, authorizes work, posts an invoice, records a payment, changes access, or creates tutorial business records for you.
Navigation and quick creation
Use + New beside the current page in the top bar to start a repair order, add a customer, or choose another available creation action. The menu only includes actions your access and the shop’s enabled features allow. On a narrow phone, the button displays a + icon.
On desktop, use Collapse sidebar in the top bar to switch to an icon rail. Hover or focus an icon to see its destination. Expand sidebar restores the labels and your open groups. Your choice is remembered in this browser. On phones, the navigation button and More continue to open the full navigation drawer.
Search and help
On desktop, type directly in the top-bar search field to find current customers, vehicles, repair orders, inspections, appointments, parts, and available actions. Results appear below the field. Select a result to open it. On phones, the search icon opens a single search dialog. Help search accepts shop language such as RO, work order, DVI, assign tech, customer approval, productive time, and start work.
Next: Setup & Readiness for a new shop, or Your First Real Workflow when configuration is ready.