Vehicles
Full vehicle records with VIN decoding, odometer tracking, photos, and complete service history.
Every vehicle gets its own record: specs, VIN, plate, odometer history, photos, and every job you've ever done on it. When a car rolls in, you're not starting from zero — you're picking up where you left off.
Specs without the typing
The record holds year, make, model, trim, VIN, license plate, engine, transmission, drive type, fuel type, body type, color, and front/rear tire sizes. You don't have to fill most of that in by hand — enter the VIN and hit Decode VIN, and Shop Commander pulls the factory data to populate the vehicle for you. Trucks and fleet vehicles get extra fields: unit number, bed type, and bed length.
Start work directly from the record with the + New RO button — the vehicle and its owner are already on the ticket.
The tabs
- Service History — every repair order on this vehicle, searchable. "Did we do the brakes on this one?" takes five seconds to answer, even years later.
- Inspections — every inspection report ever run on the vehicle.
- Photos — a gallery you can add to from a phone camera, plus all the photos taken on repair orders and inspections.
- Tire Storage — stored sets with tread depths per corner.
- Odometer History — see below.
- Vehicle Owners — who has owned this vehicle over time.
- Alerts — owner alerts that apply when working on this vehicle.
Odometer tracking
Every time an RO is opened or closed, or an inspection is done, the odometer reading is recorded automatically with its source. Over time that builds a driving-rate picture: average km per month and a predicted next service date. That's what turns "come back in 6 months" into a reminder that lands when the car actually needs it.
When a vehicle changes hands
Cars outlive their owners' garages. When a customer sells a vehicle to another of your customers, transfer it from the seller's profile in Customers — the vehicle keeps its full history, and the ownership timeline shows under Vehicle Owners. The new owner inherits a documented car; you keep an unbroken record.
Why the record matters
The service history on a vehicle is your credibility in writing. When a customer asks "didn't you just replace that?", the answer is on screen — with dates, odometer readings, and photos. See Repair Orders for what each entry contains.