My Work
Each technician's personal queue — every inspection, job, and task assigned to them, on one page.
My Work is a technician's personal to-do list. Instead of scanning the whole board for their name, a tech opens one page and sees exactly what needs their attention: inspections to perform, jobs to wrench on, and tasks to knock out.
The To Do tab
Work is grouped into three sections:
- Inspections — open inspections with the template name, RO number, customer, and vehicle. If the inspection already has a health score, it shows right on the card.
- Jobs — service lines from Repair Orders assigned to you, with the labor hours and a status badge.
- Tasks — internal tasks with category, priority, and due date. Overdue tasks are flagged in red.
Click any item to jump straight to the inspection, the repair order, or the task detail. Items with no technician yet are marked Unassigned — anyone can pick them up.
Marking work complete
Every card has a Mark Complete button (tasks say Mark Done). One click and it's off your list.
If the item was unassigned, Shop Commander asks one question first: Assign Technician — who actually did the work. That keeps labor attribution honest without slowing anyone down. If a job is already assigned to another tech, only that tech gets the complete button — you can't accidentally close out someone else's work.
The Completed tab
Switch to Completed to see everything you've finished in the last 7 days — inspections, jobs, and tasks, each with when it was completed. It's a quick answer to "what did I get done today?" and a handy reference when a service advisor asks about a job from Tuesday.
It stays current on its own
My Work updates live. When a service advisor assigns you a new line item, it appears on your list without a refresh. When you mark a job complete, it moves on the Job Board for everyone else. Leave the page open on a shop tablet and it's always telling the truth.
The habit that makes it work
Assign every line item and inspection to a tech when the work is dispatched — that's what routes it here. A shop where every tech starts the day on My Work is a shop where nothing sits idle because "I didn't know that was mine."
Next: Check-Ins — how customers announce themselves when they arrive.